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Business today is under greater pressure than ever to deliver more performance, more efficiencies, more profitability and more service. And no business faces these demands more than utilities. Utilities must communicate with customers effectively and efficiently. And ideally, they’d do it all while also strengthening customer relationships. It seems like an impossibility. And it might be – if it weren’t for Skywire Software’s Customer Communication Management (CCM) solutions.
Skywire Software’s solutions help utilities take advantage of recurring opportunities to deliver personalized communications with targeted messaging in a print or electronic format. And depending on your operating environment, these solutions can be utilized in-house or outsourced to our leading-edge ASP facilities.
We have a wide array of business process outsourcing services that are designed to meet your specific needs. Ranging from print and mail services for on-demand and batch printing to Web publishing, EBPP and hosted archive capabilities, Skywire Software’s technology ensures that you always have the tools you need to deliver personalized communications to your utility customers.
For utility organizations, our solutions include:
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billing solution
Skywire Software's billing solution enables utility companies to easily design, produce, deliver, archive and manage the workflow of high-volume billing. Simple billing statements can be transformed into highly personalized bills that include targeted messages, such as service announcements or revenue-generating marketing information. business process outsourcing
Skywire Software's business process outsourcing services provide utility companies with a flexible alternative to licensing Skywire Software's billing solutions. Ranging from print and mail services for on-demand and batch printing to Web publishing, EBPP and hosted archive capabilities, Skywire Software's technology ensures that utility companies always have the tools they need to deliver personalized communications to customers. |
Forms Integrity Manager
When upgrading to a new version of a composition tool, visually inspecting documents for changes can be time-consuming and labor-intensive, producing costly errors. With Skywire Software's Forms Integrity Manager, you can conduct thorough and accurate testing in half the time. consulting services
Skywire Software's professional services group works with utility companies to develop and define enterprise information strategies to meet specific, unique business needs. Using a multi-phased approach, our consultants analyze current business and technical environments and provide a road map for re-engineering information-centric processes. |
